Statement Of Work – SSM: General DescriptionThe role of the Safety and
Security Manager (SSM) is to support security-related functions (i.e. site
inspection and selection, Volunteer site visits, emergency planning, incident
response, etc.) that are critical to post operations and Volunteer support.
The Office of Safety and Security provides technical oversight of security
related matters and SSM professional development. The SSM reports to the
Country Director (CD) who manages day to day workload. The SSM has primary
responsibility for managing appropriate safety and security systems and
procedures in compliance with Peace Corps policies, and develops risk
mitigation and response strategies to implement the Post security program.
The SSM is responsible for reporting non-compliance to the CD. Under the
direct supervision of the CD, the SSM may also be the contact point with the
Peace Corps Safety and Security Officer (PCSSO), Regional Security Advisor
(RSA), Embassy security officials, and local law enforcement agencies in
carrying out the responsibilities designated below or as directed by the CD.
Technical review, evaluation and training will be conducted during PCSSO
visits and through review of reports submitted and other materials produced.
Summary of Responsibilities1.
Support Volunteers who are victims of crime according to Peace
Corps standard policies and procedures2.
Supports and Verifies Safety and Security Policy
Implementation. Provides
administrative support and verification that adequate systems are functioning
to support Volunteer safety and security in accordance with Peace Corps
Manual Section (MS) 270, Volunteer/Trainee Safety and Security. This should
include, but is not limited to:a.
Establishes and monitors post’s system to collect site locator
form information for the Volunteer Information Database (VIDA), updates the
information as needed and controls for accuracy.b.
Collaborates with programming staff to develop and monitor a
system for site history data.c.
Collaborates with programming staff to develop site selection
criteria, protocols and a system to ensure that all Volunteer sites have been
properly evaluated and documented.d.
Participates in the annual completion of the safety and security
section of the Administrative Management Control Survey (AMCS) and shares
results with PCSSO.e.
Ensures that a system is in place to monitor Volunteer/Trainee
whereabouts.f.
Ensures that an emergency communication system is in place that
allows Volunteers and staff to communicate in a timely and effective manner
in cases of emergency.g.
In cooperation with other Post staff, regularly updates and
monitors safety and security data in VIDA (i.e. emergency contact
information, EAP events, etc.).h.
Under direction from the CD, ensures critical PCSSO and/or RSO
recommendations are adequately addressed within the timeframe/deadlines
outlined.3.
Coordinates Safety and Security Training:a.
In collaboration with the Director of Programming and Training
or equivalent, participates in the design, development and delivery of safety
and security related Pre-Service Training (PST) and In-Service Training (IST)
sessions. Collaborates with senior staff to ensure appropriate safety and
security training is provided to post staff.b.
Under the technical supervision of the PCSSO, works with the
Training Manager to ensure that all safety and security learning objectives
are integrated into Pre-Service Training/In-Service Training (PST/IST) and
successful completion is documented.c.
Regularly provides staff safety and security
briefings/orientations to ensure that they understand roles and
responsibilities with respect to safety and security; conducts emergency
preparedness training as appropriate.d.
Provides an overview of Peace Corps’ approach to safety and
security and relevant, Post-specific, security concerns/considerations during
training-of-trainer (TOT) events.e.
Trains a back-up to assist with safety and security
responsibilities during a crisis or when the SSM is unavailable.4.
Supports Home-Stays and Site Identification:a.
In coordination with programming and training staff, establishes
that safety and security criteria for the selection of home-stay families.
When appropriate, participates in the development and delivery of home-stay
family orientation.b.
Visits sites with conspicuous safety and security concerns as
needed to recommend for or against final approval (e.g. areas of high crime
or risk of natural disaster), or to identify mitigation strategies.c.
Under the technical supervision of the PCSSO, collaborates with
the programming staff and Peace Corps Medical Officer (PCMO) to develop
Volunteer site and housing criteria and verifies that PCV sites and housing
has been inspected and approved prior to occupancy.d.
Ensures GPS coordinates are maintained in VIDA for Volunteer
sites, consolidation points and other key locations in accordance with Agency
procedures. Ensures that GPS data is kept up-to-date based on changes in
Volunteer placement. Trains staff on the use of GPS equipment (if applicable)
to ensure that any staff involved in site identification and Volunteer visits
can capture GPS data.e.
Compiles documentation on disaster-prone areas and ensures that
programming staff are aware of that information as part of the site
identification process and the approval process of Volunteer housing.f.
Works with appropriate staff in mapping Volunteer sites and
consolidation points.5.
Manages Incident Reporting and Response:a.
FOR SEXUAL ASSAULTS – as part of the designated staff at post,
manages the security and non-medical follow-up for Volunteer incidents of
sexual assault, including but not limited to:
i.
Assuring that the Volunteer or other Volunteers are safe from
imminent or serious threat and taking immediate action to remove victim or
others if a serious or imminent threat exists.
ii.
Communicating with the Assigned
Security Specialist for guidance when required and according to the
notification protocol.
iii.
Protecting the confidentiality of information surrounding the
sexual assault.
iv.
Coordinates with the Office of General Counsel on the hiring of
an attorney to advise a Volunteer on the legal process (when necessary).
v.
Conduct post-incident assessment to identify any ongoing threats
or security concerns and mitigation strategies.
vi.
Participates in agency Coordinated Incident Response System
(CARS) calls when needed.
vii.
Makes logistical arrangements for Volunteers (e.g. hotel or
travel arrangements.)
viii.
Assists in developing a safety plan in collaboration with the
Assigned Security Specialist and the Victim Advocate.b.
FOR ALL INCIDENTS – Ensures that reportable incidents are
communicated to the CD in accordance with policies and procedures; serves as
the point person for completing incident reports in the Consolidated Incident
Reporting System (CIRS) per the Consolidated Incident Reporting Guidelines.c.
Under the technical supervision of the PCSSO, collaborates with
the CD and PCMO to develop reporting, response and follow-up procedures for
Volunteer incidents; supports delivery of appropriate support services to
victims in a timely manner such as:d.
Providing immediate, direct, and follow up support to a PCV in
the event of an incident or security situation, as directed by the CD;e.
Referring PCV to necessary medical and emotional support;f.
Assisting PCV to file a police complaint and attending
investigative meetings, court hearings or trials;g.
Reevaluating the Volunteer’s site and/or home;h.
Providing additional personal safety training or support; andi.
Disseminating relevant information.6.
Advises on Safety and Security Policy and Program:a.
Under the technical supervision of the PCSSO, makes
recommendations to the Country Director for changes in training and program
policy and procedures as they relate to Volunteer safety and security based
on changes to the security environment at post.b.
Under the direction of the PCSSO, participates in the Legal
Environment Survey and subsequent revisions to accurately advise the CD and
PCVs when crime incidents occur.c.
In collaboration with the CD, assists in developing a plan for
implementing PCSSO visit recommendations. This plan will be reviewed by the
PCSSO and coordinated with the RSA. Provides regular updates on
implementation progress and/or challenges to the CD and the PCSSO.d.
In collaboration with the CD and under the technical supervision
of the PCSSO, prioritizes and executes improvements to post’s safety and
security systems.7.
Prepares for and Responds to Emergencies:a.
Serves as the main technical advisor to the CD and senior staff
at Post during an emergency situation.b.
Coordinates the testing of the EAP with Volunteers and staff at
least once per year in accordance with the Agency’s EAP testing guidelines.
In collaboration with other staff, prepares a written report of the results
of the EAP test and submits it to the PCSSO for review before distribution to
other relevant parties.c.
Under the direction of the CD and the technical supervision of
the PCSSO, coordinates an annual risk assessment and review of the EAP.
Ensures that revisions to the EAP are made as needed.d.
In coordination with the CD/DMO/RSO/PCSSO, ensures that office
emergency drills are conducted according to applicable guidelines.e.
Under the technical supervision of the PCSSO, develops criteria
for the selection of consolidation points and/or regional transit houses and
ensures that the sites chosen comply with the criteria. Reviews EAP consolidation
point information for accuracyf.
Tests security equipment such as satellite phones, radios and
other emergency devices periodically. Routinely trains users on the operation
of all emergency equipment.8.
Acts as Safety and Security Liaison:a.
Establishes and maintains open communication with both the PCSSO
and the RSA, informing them of both problems and progress in the country,
such as major incidents, changes in crime data and other information on new
policies or programs affecting safety and security.b.
Develops and maintains contact with Embassy security staff and
local law enforcement to obtain crime updates and information needed for
assessing the security environment of Post, and to foster relationships that
can be leveraged during emergency situations or in response to crime
incidents.c.
Serves as post’s primary safety and security
contact/intermediary with other non-governmental organizations, volunteer
organizations (e.g., VSO, JICA/JOCV, SNV, UNV, etc.) and other development
agencies.9.
Analyzes Crime Trends: Conducts annual crime trends analysis;
shares results with staff and Volunteers as appropriate; and coordinates
modifications of post’s safety and security program based on findings.
Submits annual trends analysis to the Office of Safety and Security (i.e.,
PCSSO) and Region (i.e., RSA).10.
Shares Information: Develops and maintains a legible and orderly
system for collecting, compiling, and disseminating pertinent safety and
security information to be made accessible to appropriate Post staff and
Volunteers as required, including, but not limited to:a.
Travel warnings and policies (including Post
travel/transportation policies);b.
Safety and security information for visiting PCVs;c.
Notices to staff and Volunteers about security concerns;d.
Alerts to Program Managers and other staff about site-specific
security concerns.11.
Develops Resources and Policy: Develops and organizes safety and
security resources such as manuals, handbooks, leaflets, pamphlets, slides,
videos, and memos and makes their contents and Peace Corps policies known to
staff and Volunteers.12.
Coordinates Duty Officer Program: In collaboration with the CD
and PCSSO, coordinates post duty officer system. Trains designated duty
officers on their roles and responsibilities for responding to and reporting
of incidents.13.
Inherently Governmental Functions: a.
Designated limited supervisory responsibilities. (As assigned by Country Directors (with the
approval of their Regional Directors – See MS 743 and MS 744)b.
Responsible for creating and monitoring monthly work schedules
for the Safety and Security Assistant.c.
Responsible for daily supervision of the Safety and Security
Assistant to ensure adherence to Peace Corps policies and procedures.d.
Responsible for ensuring the Safety and Security Assistant has the
necessary equipment to fulfill their responsibilities and that it is in good
working order.e.
Responsible for conducting performance appraisals for the Safety
and Security Assistant14.
Frequent unplanned travel away from Surabaya, including
overnight travel, is required.15.
Candidate must be able to get a Department of State security
clearance and must be able to get a Visa to the United States.16.
Other Duties as Assigned: May perform other safety and security
duties as assigned by the Country Director following consultation with and
concurrence of the PCSSO or the Office of Safety and Security.QualificationsRequired working experience and
competencies:§
Professional experience providing support to victims of sexual
assault, theft, and other personal crimes OR –§
Experience with safety and security programs of similar
NGO/development organizations OR
–§
Relevant professional security or law enforcement experience AND
–§
Ability to support victims of crime in a professional,
sensitive, and victim-centered manner§
Ability to develop and maintain effective working relationships
with other organizations, including local law enforcement, criminal justice,
emergency management and other NGO/development agencies;§
Ability to analyze crime trends and other risks and propose
mitigation strategies;§
Demonstrated organizational and communication skills;§
Demonstrated English proficiency, both written and oral;§
Demonstrated Bahasa Indonesia fluency, both written and oral;§
Ability to work with Microsoft Office Suite, and other basic
computer knowledge;§
Ability to conduct trainings and give presentations in both
English and Bahasa Indonesia; Educational Background:§
High School Diploma with five (5) years of directly related work
experience is required. College degree (S1) in social work, counseling,
criminology, or security studies is strongly preferred. |