Field: International Education and Assessment Services

Location: Makassar, Indonesia

Employment Type: Full Time

About IIEF

IIEF (www.iief.or.id) is a national foundation with 40+ years’ experience managing in-country and international scholarship, training, and assessment programs. IIEF is the sole ETS representative in Indonesia and administers TOEFL ITP® tests nationwide, and since 2023 operates the TOEFL® Lounge to provide public information and services.

Position Summary

The Test Center Administrator supports the operational team in proctoring digital testing services for an international corporate network, ensuring adherence to international proctoring standards, security protocols, and smooth center operations.

Key Responsibilities

• Manage daily Test Center operations and facilities.
• Proctor and oversee digital examinations, ensuring compliance with test security and protocol.
• Perform reporting, record-keeping, and other administrative tasks related to test delivery.
• Maintain professional relationships with stakeholders (test providers, candidates, vendors, partners).
• Troubleshoot basic technical issues and coordinate escalations when needed.

Requirements

• Proficient with computer systems, software, and digital tools; comfortable troubleshooting common hardware/software issues and learning new technologies.
• Preferably holds a bachelor’s degree in Computer Engineering (or related field).
• Experience in test proctoring and exam administration, with a strong understanding of test security and procedures.
• Experience working in international and multicultural environments.
• Open to applicants of all ages, including senior candidates.
• Willingness to be based in Makassar.
• Must have a minimum TOEFL ITP score 450.

How to Apply

Send your application by 18 May 2026 to: recruitment@iief.or.id

Email subject line: MKS01 – (Candidate’s Name)

Only shortlisted candidates will be contacted.

• Administer international-standard examinations according to established protocols.
• Perform timely and accurate reporting, record-keeping, and other administrative duties related to test delivery.
• Maintain professional relationships with stakeholders including test providers, candidates, vendors, and partner organizations.
• Ensure test security and integrity through monitoring, incident documentation, and escalation when required.
• Coordinate with technical and operations teams to resolve issues and ensure uninterrupted testing services.
• Preferably experience in test proctoring, with demonstrated ability to oversee and administer exams in compliance with established protocols and guidelines.
• Minimum Diploma or Bachelor’s degree in any field; preference for Business Administration, Communications, or related disciplines.
• Experience working in international and multicultural environments.
• Excellent verbal and written communication skills in English (and Bahasa Indonesia preferred).
• Detail-oriented, reliable, and able to work effectively in a team.
• Willingness to be based in Makassar.
• TOEFL ITP Score minimum 450.

• How to Apply
• Send your application by 31 May 2026 to: recruitment@iief.or.id Email subject line: MKS01 – (Candidate’s Name)
• Only shortlisted candidates will be contacted