Yayasan Kasih Globalindo JOB VACANCY : Several positions

Yayasan Kasih Globalindo is a non-profit
organization specializing in the diagnosis and management of HIV and sexually
transmitted infections (STI). Yayasan Kasih Globalindo is opening a new health
clinic that will provide comprehensive HIV and STI services.

This clinic will be focused on early
diagnosis and treatment of HIV to preserve immune function and stop HIV
transmission. We are looking for dedicated, caring staff who will provide
non-judgmental, one-stop services for young people at risk coming from Jakarta
and the surrounding area.

Currently Yayasan Kasih Globalindo (YKG) is looking for:

  1. Pathologists (PTH) – 1 person
  2. Medical Doctor (MD) – 1 person
  3. Nurse (NRS) – 2 persons
  4. Medical record (MR)– 2 persons
  5. Pharmacist (PHRM) – 2 persons
  6. Lab Technician (LT) – 2 persons
  7. Counselor (CLR) – 1 person
  8. Community Outreach worker (COW) – 1 person
  9. Communication and Media Officer (CMO) – 1 person
  10. Finance Assistant (FA) – 1 person
  11. Receptionist (RCPT) – 1 person
  12. Office Assistant (OA) – 1 person

The detail of each post as below:1. Pathologists (PTH) – 1
person
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Clinic Coordinator
    of Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the health care/treatment services with ensuring high quality and
    accuracy of work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Oversee to laboratory tests provided by clinic
  2. Aid the doctor in making diagnosis or analysis and interpret the laboratory tests
  3. Provide the consultation to the clinic staff in making diagnosis, treatment and management for increasing the capacity of analysis staff

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the HIV/AIDS health care and treatment  
services.

Competencies

  1. Corporate
    Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share knowledge and experience

    2. Actively works towards continuing personal
      learning and development in one or more Practice Areas, acts on learning plan
      and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      Pathologist   

      Experience:

    • Minimum of 2 years of progressive
      responsibility in related work experience, preferably in handling the HIV/AIDS
      case

    • Work experience within the HIV/AIDS program
      is a distinct advantage, and it is requirement.

 

2. Medical Doctor (MD) – 1
person
Organizational Context

  • She/he is under the direct supervision and
    general guidance from the Director of Yayasan Kasih Globalindo (YKG)

  • She/he provides medical services ensuring
    high quality and accuracy of work to support the medical support team.

  • She/he promotes a client oriented approach
    with focus on results.

Function/Key Results Expected

  1. Assist in the day to day medical service for providing the clinic and other key partners with medical support including   diagnose, treatment/care and follow up treatment
  2. Prepare and provide the doctor’s referral for the laboratory testing, supporting, follow up counseling and referring the patient to the specialist doctor. 
  3. Initiate to consult with the specialist doctor for getting the medical assessment report for the patient in special case
  4. Supervise and guide medical support staff including the preparation of their individual performance and development/learning plans; initiating mid-year reviews and completion of Result and Competency Assessment.  
  5. Keeps abreast of changes in SOP (Standard Operating Procedure), regulations and proposes new or revised procedures and practices, interprets and assesses the impact of changes, and makes recommendations for follow-up actions.
  6. Drafts correspondence of a complex or sensitive nature; writes special reports, evaluations and justifications as required on general medical diagnose or specialized tasks; and maintains confidential files.  
  7. Maintains close contact with relevant Government officials, donor and the key partner to ensure the provided service applied to the standard operating procedures by Ministry of Health/Donor/Health/Donor/another key partner. 
  8. Assists and advise in managing budget for Medical services, general operating costs.

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
medical services.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share knowledge and experience

    2. Actively works towards continuing personal
      learning and development in one or more Practice Areas, acts on learning plan
      and applies newly acquired skills

3.    Development and Operational Effectiveness

    1. Sound knowledge of Medical rules and
      regulations

Recruitment Qualification

Education:

    • Minimum of Medical Postgraduate with 3
      years with same field

      Experience:

    • Minimum of 2 years of progressive
      responsibility in medical service related work experience, preferably in
      clinic(s).

    • Work experience within the clinic system is
      a distinct advantage, but it is not requirement.

 

3. Nurse (NRS) – 2 personsOrganizational Context

  • She/he
    is under the direct supervision and general guidance from the Medical Doctor of
    Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the health care/treatement services with ensuring high quality and
    accuracy of work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Working with a HIV/AIDS and STI patients in professionally and client orieted approach
  2. Observing and recording patient behavior and symptoms and documented
  3. Consulting with physicians and other healthcare professionals
  4. Establishing treatment plans, operating medical equipment
  5. Performing diagnostic tests
  6. Administering medications and treatments

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the HIV/AIDS health care and treatment  
services.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    • Share knowledge and experience

    • Actively works towards continuing personal
      learning and development in one or more Practice Areas, acts on learning plan
      and applies newly acquired skills

3.    Development and Operational Effectiveness

    • Sound knowledge of Medical rules and
      regulations

Recruitment Qualification

Education:

    • Minimum Diploma of Nurse

      Experience:

    • Minimum of 2 years of progressive
      responsibility in related work experience, preferably in handling the HIV/AIDS
      case

    • Work experience within the HIV/AIDS program
      is a distinct advantage, and it is requirement.

 4. Medical record (MR)– 2
persons
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Medical Doctor of
    Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the health care/treatment services with ensuring high quality and accuracy
    of work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians’ clinic; retrieving information from e-file.
  2. Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established Standard Operating Procedure (SOP).
  3. Initiates the medical record by creating and processing the patient care record folder.
  4. Retrieves medical records by following the Standard Operating procedures; documenting reasons medical record cannot be retrieved and follow-up purposes.
  5. Delivers medical record to assigned areas of the clinic by following established routing procedures.
  6. Keeps health care providers informed by communicating availability or unavailability of the record.
  7. Maintains quality results by following Clinic’s standards.
  8. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  9. Maintains patient confidence by keeping patient records information confidential.
  10. Serves and protects the clinic community by adhering to professional standards, clinic policies and procedures, the Ministry of Health of Republic of Indonesia, and local requirements.
  11. Enhances medical records and clinic reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the HIV/AIDS health care and treatment  
services.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional Competencies, Knowledge
    Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3.  Development
    and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      Diploma of Nurse

      Experience:

    • Minimum
      of 2 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

 

5. Pharmacist (PHRM) – 2
persons

Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Medical Doctor of
    Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the consultation services with ensuring high quality and accuracy of
    work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Prepares medications by reviewing and interpreting physician orders;
  2. Dispenses medications by compounding, packaging, and labeling pharmaceuticals.
  3. Controls medications by monitoring drug therapies; advising interventions.
  4. Completes pharmacy operational requirements by clinc and directing technicians’ work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
  5. Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.
  6. Develops clinic staff’s pharmacological knowledge by participating in clinical programs; training pharmacy staff, students, interns, externs, residents, and health care professionals.
  7. Complies with state drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspections; maintaining records for controlled substances; removing outdated and damaged drugs from the pharmacy inventory; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management on needed actions.
  8. Protects patients and technicians by adhering to infection-control protocols.
  9. Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  10. Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  11. Contributes to team effort by accomplishing related results as needed

Impact of Result

Accurate data entry and client oriented approach (through a solid team work, particularly in the Yayasan Kasih Globalindo), for enhancing the clinic capacity in the provision of efficient the HIV/AIDS consultation  services. Competencies

  1. Corporate
    Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    • Share
      knowledge and experience

    • Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness

    • Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      Bachelor Degree of pharmacy

      Experience:

    • Minimum
      of 2 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

 

6. Lab Technician (LT) – 2 personsOrganizational Context

  • She/he
    is under the direct supervision and general guidance from the clinic
    Coordinator of Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the laboratory services with ensuring high quality and accuracy of
    work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Perform Laboratory tests including pre- and post-analytic phases in the day to for providing the clinic and other key partners the HIV/AIDS and STI testing.
  2. Produce and prepare the accurate and reliable data, interpret result and treat all data as the confidential information.
  3. Prepare and keep update the Standard Operating Procedure and adhere to correct procedure, policies and health/safety guidelines.
  4. Keep abreast of all industry developments and best practices for the laboratory and follow the methodologies in carrying routine tasks and approved by the clinic coordinator
  5. Research relevant topics and gather information data as needed
  6. Maintain document all activities, record results and insert/retrieve data and provide the administrative assistance as needed.  
  7. Maintain the work area and Equipment

Impact of Result

the accurate
and reliable data, interpret result and client oriented approach (through a solid team work, particularly
in the Yayasan Kasih Globalindo), for enhancing the clinic capacity in the
provision of efficient the HIV/AIDS Laboratory Technic service.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      of Medical Technology,
      Biology or related field

      Experience:

    • Minimum
      of 1 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

7. Counselor (CLR) – 1
person

Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Medical Doctor of
    Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the consultation services with ensuring high quality and accuracy of
    work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Assist in the day to day the health care, treatment information service for providing the clinic and other key partners with consultation support including   sharing the HIV/AIDS information
  2. Prepare and keep update the data, knowledge and information for the HIV and AIDS 
  3. Providing the updated and relevant information related to HIV and AIDS for the patient for encouraging the patient in deciding to follow the HIV/AIDS testing including provide the “Informed Consent” document and other documents as needed.
  4. Initiate in visiting the patient “home visit” for following up or provide any assistance as requested or needed.
  5. Keeps abreast of changes in SOP (Standard Operating Procedure), regulations and proposes new or revised procedures and practices, interprets and assesses the impact of changes, and makes recommendations for follow-up actions.
  6. Drafts the pre- & post-concealing of a complex or sensitive nature; writes special reports, evaluations and justifications as required on general recommendation or specialized tasks; and maintains confidential files.  
  7. Assists and advise in managing budget for Medical services, general operating costs.

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the HIV/AIDS consultation  services.

Competencies

  1. Corporate
    Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      of Social/Health/
      Bachelor Degree, any diciplines

      Experience:

    • Minimum
      of 2 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

8. Community Outreach
worker (COW) – 1 person
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the clinic
    Coordinator of Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the laboratory services with ensuring high quality and accuracy of
    work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Work with Clinic coordinator to annually develop and implement a comprehensive and innovative community outreach plan targeting individual, private, corporate and other local organizations (Local NGOs) 
  2. Work collaboratively and seamlessly with staff to identify new potential foundation, individual, private, corporate and other local organizations (Local NGOs) .
  3. Determine potential partners relevant to YKG through ongoing research and evaluation, and cultivate those prospects that best align with YKG’s strategic short- and long-term priorities and needs.
  4. Initiate to visit the patient or “home visit” in following up the lost follow-up patient and engage the patient to follow the treatment
  5. Submit proposals to engage potential partners on behalf of YKG in a timely and consistent manner. This includes developing concepts, gathering and formatting information and preparing clear communications.
  6. Research and assist in developing plans for expanding the YKG presence.
  7. Under coordinating with Clinic Coordinator and Media Communication, serve as an ambassador of the mission of YKG in the interaction with current and potential partners and the media.
  8. Under coordinating with Clinical Coordinator and the partner of YKG, prepare and conduct the mobile testing at appointed hot spots.
  9. Prepare the periodically reports submitted to Clinic Coordinator, donor or other partners 

Impact of Result

the accurate
and reliable data, interpret result and client oriented approach (through a solid team work, particularly
in the Yayasan Kasih Globalindo), for enhancing the clinic capacity in the
provision of efficient the HIV/AIDS Laboratory Technic service.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum of  Bachelor degree of Social
      or other disciplines 

      Experience:

    • Minimum
      of 1 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

9. Communication and Media
Officer (CMO) – 1 person
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Clinic
    Coordinator of Yayasan Kasih Globalindo (YKG) to implement Plan YKG’s communication strategy, including the
    proposal of adjustments;

  • She/he
    supports the communication
    and media work of Plan as organization/Clinic

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Operation
    and monitoring

    1. To
      report on the progress of the communication work plan including the
      coordination of the delivery of its outputs as well as the documentation;

    2. To
      oversee internal and external communication and media work of Plan to reach out
      more effectively to YKS target audiences;

    3. To
      develop communication messages relevant to Plan YKG’s work and streamlining
      Plan YKG’s messaging;

    4. To
      conceptualize and develop creative communication actions and tools (using the
      social media e.g: Facebook, Instagram, Twitter and Vlog on Youtube and etc) for
      Plan targeting YKG and global reach audiences, including tailored tools for YKG
      target groups and partners;

    5. To
      develop media communication (e.g website, publication in e-file or hard file),
      including drafting press briefings, and press releases, their distribution to
      the target groups and monitor the preparation of press clippings;

    6. To
      monitor and analyze YKG press including prepare the questionnaire for measuring
      the satisfaction of audience as the indicator of the successful communications
      plan/tools and etc.

B.  Networking
& Outreach

    1. To
      strengthen Plan YKG Office’s media relations as a tool to engage the broader
      public in Plan’s advocacy work;

    2. To
      build and promote partnerships across the organization and beyond, representing
      Plan YKG on all relevant communication networks within Plan;

    3. To
      represent Plan YKG and other external stakeholders as well as at conferences,
      seminars and other media or policy events;

    4. To
      review and monitor on progress of outreach opportunities and take appropriate
      follow up action.

C. Management

    1. To strengthen YKG’s branding in a consistent way aligned to the one of Plan as a organization/NGO.
    2. To organize related communication actions and events for internal organization and partners as needed;
    3. To conduct evaluations of YKG’s communication strategies and plans;
    4. To monitor Plan YKG’s communication budget and ensure that all budget reporting requirements are adhered to and are of a high quality.

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the HIV/AIDS communication and media.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum
      Bachelor Degree of communication, English letters

      Experience:

    • Minimum
      of 2 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

10. Finance Assistant (FA) –
1 person

Organizational Context

  • She/he
    is under the direct supervision and general guidance from the clinic
    Coordinator of Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the laboratory services with ensuring high quality and accuracy of
    work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

 Function/Key Results Expected

  1. Assist the Clinic Coordinator in ensuring adherence to all financial management provisions of YKG and related documents.
  2. Assist Clinic Coordinator in conducting initial reviews on budget and financial reports in periodically to ensure that all supporting documents are complete, accurate, available and comply with the policies.
  3. Prepare the related financial documents and process all expenses for operations and activities at YKS as approved by Clinic coordinator
  4. Assist the Clinic Coordinator in liaising with auditor team, providing documents and follow up to audit recommendations.
  5. Prepare and keep update the Standard Operating Procedure of Financial and adhere to correct procedure and policies.
  6. Maintain document all activities, record results and insert/retrieve data and provide the administrative assistance as needed.

Impact of Result

the accurate
and reliable data, interpret result and client oriented approach (through a solid team work, particularly
in the Yayasan Kasih Globalindo), for enhancing the clinic capacity in the
provision of efficient the HIV/AIDS Laboratory Technic service.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional Competencies, Knowledge
    Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development
    and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

Recruitment Qualification

Education:

    • Minimum of Bachelor degree of Accounting

      Experience:

    • Minimum
      of 1 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

11. Receptionist (RCPT) – 1
person
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Clinic
    Coordinator of Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the consultation services with ensuring high quality and accuracy of
    work to support the clinic team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

Reception

    1. Greets and assist all visitors
    2. Notifies appropriate employee of visitor or patient’s arrival and escort the visitor to the spot-on place
    3. Keeps the reception area clean, tidy, noise free and in good order

 Communication

    1. Answers telephone and provides appropriate general information only.

    2. Direct caller to destination. Records name, time of call, nature of business and person called upon if employee is unavailable. Accurately takes and delivers messages.

    3. Place phone calls on behalf of Senior Staff

    4. Responds to caller questions about Clinic, as appropriate.

Administration

    1. Handling and keep maintain the patient’s record include the patient’s visit.

    2. Preparing and drafting the outgoing letter with the sensitive nature and maintains files as confidentiality

    3. Handling incoming mail/package and maintaining necessary logs

    4. Maintain publication information shelves at the reception by supplying relevant publication copies.

    5. Receives incoming faxes and documents via courier and distributes to appropriate staff and maintains a log (faxes from Donors may be photocopied)

    6. Receives incoming e-mail and forwards to appropriate staff

Impact of Result

Accurate data entry and client oriented
approach (through a solid team work, particularly in the Yayasan Kasih
Globalindo), for enhancing the clinic capacity in the provision of efficient
the clinic service.

Competencies

  1. Corporate Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Administration and filing systems.

    2. Excellent
      verbal and written communication skills in Bahasa Indonesia

    3. Excellent
      interpersonal skills

    4. Computer
      proficiency in Microsoft Office and Email

       

Recruitment Qualification

Education:

Experience:

    • Fresh
      Graduate of Administration, Social Diploma, or equivalent certificate in
      secretarial studies, any disciplines

    • Having
      the knowledge of HIV/AIDS program is a distinct advantage, but it is not
      requirement.

12. Office Assistant (OA) –
1 person
Organizational Context

  • She/he
    is under the direct supervision and general guidance from the Medical Doctor of
    Yayasan Kasih Globalindo (YKG)

  • She/he
    provides the health care/treatment services with ensuring high quality and
    accuracy of work to support the medical support team.

  • She/he
    promotes a client oriented approach with focus on results.

Function/Key Results Expected

  1. Respond to disseminating details through phone, fax and e-mail.
  2. Organizing and keeping files and handling projects under the clinic.
  3. Answering and forwarding phone call, and taking messages.
  4. Providing details of common clinic information to phone callers, and clinic visitors
  5. Monitoring the use of devices and supplies within the workplace.
  6. Dealing with inquiries or needs from the visitors and workers.
  7. Coordinating the maintenance and repair of devices for the workplace.
  8. Assisting the other staff in wide variety of workplace responsibilities.
  9. Collecting and distributing couriers or packages among workers and starting and searching messages.
  10. Delivering facsimiles and sending them, and doing any related search projects.
  11. Helping the staff, or other management staff in doing their responsibilities.
  12. Cooperating with workplace personnel to maintain proper connections and a friendly environment within the clinic as well as understood and adhere to the waste clinic management.

Impact of Result

Accurate data entry and client oriented approach
(through a solid team work, particularly in the Yayasan Kasih Globalindo), for
enhancing the clinic capacity in the provision of efficient the HIV/AIDS health
care and treatment   services.

Competencies

  1. Corporate
    Competencies

    • Demonstrate
      commitment to YKG’s mission, vision and values

    • Displays
      cultural, gender, religion, race, nationality and age sensitivity and
      adaptability

    • A team
      player

  2. Functional
    Competencies, Knowledge Management and Learning

    1. Share
      knowledge and experience

    2. Actively
      works towards continuing personal learning and development in one or more
      Practice Areas, acts on learning plan and applies newly acquired skills

  3. Development and Operational Effectiveness
    1. Sound
      knowledge of Medical rules and regulations

       

Recruitment Qualification

Education:

    • Minimum
      Senior Hight School with any disciplines 

      Experience:

    • Minimum
      of 2 years of progressive responsibility in related work experience, preferably
      in handling the HIV/AIDS case

    • Work
      experience within the HIV/AIDS program is a distinct advantage, and it is
      requirement.

 

Terms and conditions

All posts
will be assigned at YKG Office & Clinic in Jakarta, Indonesia,

 Application process

    • The application deadline is 14 September 2017

    • Please send the application with Subject: “Post_Name of Applicant” (MR_Eva Sabrina) to recruitment.ykg@gmai​l.com

    • We will acknowledge all
      applications, but will contact only short-listed candidates

Further info: please send email to recruitment.ykg@gmai​l.com

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