Head of Operation Support
JOB VACANCY
[Head of Operation Support]
About YCAB Foundation
Founded in 1999, YCAB Foundation envisions breaking the cycle of poverty by utilizing financial inclusion as a tool to expand and strengthen education for adolescents from urban poor families. YCAB has impacted over 5 million youth and empowered more than 200,000 ultra-micro women entrepreneurs. In 2024, YCAB Foundation maintained its rank at #28 on the TOP 100 SGO/NGO list by TheDotGood, a global nonprofit rating organization based in Geneva, Switzerland.
About Position
This executive operational role oversees comprehensive back-office functions—including Human Capital, Legal, Procurement, Facilities, and IT—to ensure compliant, cost-effective, and seamless business execution. It actively drives digital transformation, process automation, and cross-departmental workflow optimization to enhance organizational productivity and scalability. Additionally, the role leads risk mitigation, vendor strategy, and workforce development to safeguard assets and align operational capabilities with long-term strategic goals.
Responsibilities
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Strategic Human Capital Management: Oversee end-to-end HR operations, including talent acquisition, payroll, employee engagement, and capacity building to foster a high-performance culture.
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Procurement & Facilities Oversight: Direct procurement strategies, vendor negotiations, and workspace/asset management to ensure cost efficiency, quality delivery, and operational continuity.
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IT & Digital Transformation: Manage IT infrastructure and drive automation and technology integration across departments to optimize workflows and boost productivity.
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Legal & Regulatory Governance: Ensure full compliance with applicable laws, SOPs, and ISO standards while managing contracts and organizational legal processes.
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Risk Management & Security: Implement risk mitigation plans, contingency strategies, and security protocols to safeguard corporate assets, sensitive data, and personnel.
Requirements:
- Bachelor’s degree in Business Administration, Human Resources, Law, Supply Chain Management, IT, or a related field (Master’s degree/MBA preferred).
- Minimum 10–15 years of progressive leadership experience across multiple functions, including HR, legal, procurement, IT, risk management, and operations.
- Proven experience in strategic leadership, driving business transformation, and managing cross-functional teams.
- Familiarity with ERP systems, HRIS software, procurement tools, and automation solutions.
- Experience in ISO standards and regulatory compliance
Report to: Chief Executive Officer
Subordinates: Human Capital Specialist, Procurement Specialist, General Affair Specialist, Legal Specialist, IT Specialist.
Location: Kebon Jeruk, West Jakarta, Indonesia
Please submit your application by sending us a cover letter along with your latest CV to:
Please put in your email subject: Head of Operation Support – Your Full Name
Apply now! Joining our team will provide you with the opportunity to make a difference everyday.
All applicants will betreated in confidential and only short-listed candidates will be notified
YCAB Foundation provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran, or marital status.
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