ORGANIZATION 

The Institute for Transportation and Development Policy (ITDP) is a global nonprofit organization headquartered in New York City with offices in Africa, Brazil, China, India, Indonesia, Mexico, and the United States. ITDP works around the world to design and implement high-quality transport systems and policy solutions that make cities more livable, equitable, and sustainable. Our work focuses on bus rapid transit, non-motorized transport, transport demand management, shared mobility, transport policy, vehicle electrification, and urban development. More information about ITDP can be found at www.itdp.org or www.itdp-indonesia.org.

ITDP Indonesia is seeking a Senior Human Resources (HR) Associate on a full-time contract based in Jakarta. This role offers an exciting opportunity to strengthen the operational foundations of a mission-driven NGO advancing sustainable and low-carbon transport in Indonesia, with the Senior HR Associate playing a key role in fostering a diverse, inclusive, and high-performing workplace. 

PROJECT OVERVIEW 

The Senior HR Associate will serve as a hands-on implementer of ITDP’s newly adopted HR systems. The Senior HR Associate will support the leadership team, line managers and employees in embedding the practices outlined in the handbook, promoting internal understanding, and ensuring alignment with ITDP’s strategic priorities. 

RESPONSIBILITIES 

1. HR System Implementation 

• Lead the rollout and implementation of the HR Systems across all relevant operational and administrative processes. 

• Review systems and processes outlined in the existing system, adjusting as necessary to suit ITDP’s specific needs and to ensure integration across systems and processes. 

• Lead the implementation and continuous improvement of the performance management system, including performance cycle planning, feedback mechanisms, and appraisal documentation. 

• Coordinate and support the full recruitment cycle, including job postings, scheduling, documentation, and candidate communications, in close collaboration with management. 

• Lead the alignment of HR systems and processes with ITDP Global standards to ensure consistency, compliance, and operational effectiveness. 

• Monitor progress and uptake, and make iterative adjustments based on staff feedback and implementation outcomes. 

2. Organization Business Partner 

• Develop and deliver internal communications relating to HR process updates. 

• Identify and resolve bottlenecks or misalignments across departments during rollout.

3. HR Tools and Administrative Support 

• Recommend fit-for-purpose HR tracking or digital tools as needed. 
• Review and improve internal forms, documentation, and process flows to ensure efficient and compliant HR administration and support line managers in their decision-making. 

QUALIFICATIONS 

• Bachelor’s degree (S1) in Human Resource Management, Psychology, Business Administration, Management, or related fields 

• Minimum 5 years of experience in Human Resources (specifically in Organization Development / Policy / Systems) 

• Demonstrated ability to lead the adoption of new systems, practices, or tools across small to medium-sized teams 

• Experience in an NGO, international organization, or mission-driven environment preferred 

• Communicative, meticulous, and able to work in a dynamic environment 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) 

• Strong communication skills in Bahasa Indonesia and English (Business), both written and spoken 

• Excellent skills in coordination and service, problem-solving, teamwork, planning, and organizing  

• Proactive and able to work independently 

REMUNERATION 

We offer a competitive salary commensurate with skills and experience. 

HOW TO APPLY 

• Please send your Cover Letter & CV to alaufi.khairunisya@itdp.org with the subject “Senior HR Associate Application – Your Name”. For example: Senior HR Associate Application – Jane Doe. 

• We ONLY accept applications through e-mail.

• The application is closed on Friday, June 26, 2026. 

• Only shortlisted candidates will be contacted. 

• Our recruiting team will be in touch with you soon if your background fits what we are looking for. We will try our best to deliver feedback on your application as soon as possible, but if you don’t get a follow-up email from us within 2 weeks, it’s probably because your profile is still on hold, your profile doesn’t match the qualifications, or the job position is closed because we have selected a candidate who suits our requirements. 

• More information about this internship program, please refer to our website https://itdp-indonesia.org/about/job-vacancies/

ITDP is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, alienage or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence, sexual violence or any other status protected by applicable law.